FAQ

Store

We are OPEN (from) 11AM-7PM, Sunday thru Monday.

We are closed on Thanksgiving, Christmas and New Years Day.

Soon.  We will be adding a program for members to earn extra value when shopping at SeaWeed SF. Please stay tuned for details on our webpage and then signup!

Yes. We have Daily, Weekly and Holiday promotions that we publish on our website. We also have group discounts for First-Time Members, as well Veterans, Medicinal and Life Experience members. Our group membership discounts are NOT stackable (cannot be combined) with our Daily, Weekly or Holiday promotions. Customers will be given the highest discount available. (No Exceptions)

Both! We are proud to offer services to both medical as well as recreational cannabis users not only for in store purchases but also for marijuana delivery orders.

Yes! In fact, we love animals and provide free snacks and we also sell CBD animal products.

We accept Cash and ATM Cashless Debit. For delivery orders we only accept Cash.

Purchasing

We do not offer delivery at this time.

Yes. When you arrive at our store, notify our reception team member, we’ll then have you meet with a Budtender, so that you can modify your online order.

Cash – Cash is an accepted payment method currently offered for Pickup, Delivery & In-Store.

Cashless ATM Debit – We are pleased to offer PIN debit as a payment option for in-store purchases and online order pickups. Debit purchases require a $3.50 fee which is paid to a third party and your total is rounded to the nearest $5, with the change returned to you by your budtender.

For a phone consultation, call our Support Team at: (415) 857-9050

Consultations are limited to in-store, face coverings must be worn at all times. You can also call our SeaWeed SF Team at (415) 857-9050 or email at consult@seaweedsf.com to schedule a consultation.

For in-store or pick-up orders, there is no minimum order.

Yes. You need a valid, government-issued ID (Driver’s License, Passport, San Francisco City ID, Medical Marijuana Identification Card) to purchase cannabis. Be prepared to display your ID when entering a dispensary or receiving a delivery order. 

The State of California has updated the expired ID policy:

If you are 69 years or under, we cannot accept expired California IDs. 

If you are 70 or older and your ID expired/expires between March 1 and December 31, 2020, you have been granted an automatic 1-year extension from your current expiration date. 

We can accept Medical Marijuana Identification Cards (MMIC) with an expiration date between March 4 and September 16, 2020.

Please see the DMV’s policy regarding expired and soon to expire IDs.

Please take time to review your order. We cannot exchange or refund orders per California law. We are happy to return or exchange any product that is not as ordered.

Our menu reflects our real-time inventory. If your product is not listed, call the store at (415) 857-9050 and we’ll help you find what you’re looking for.

Adults 21 or older can possess up to 1 ounce, or 28 grams, of adult-use cannabis, and up to 8 grams of concentrated cannabis. Under MAUCRSA, medical cannabis patients and their caregivers can possess and transport up to 8 ounces.

Absolutely! Please make a note reminding us of your eligibility in your order and we’ll apply your discount. Life Experience and Veterans discounts of 10% off your order are offered daily. However, these are NOT stackable discounts, so you can not apply them with an ongoing or daily product promotion. You can apply them when you redeem your sky rewards points.

No. We will always give you the larger discount, when multiple discounts apply. However, Life Experience and Veterans discounts can be combined with rewards point redemptions.

Please note that the product prices on the menu do not include CA Sales Tax, CA County Tax and SF City Tax totaling  8.63% and CA Excise Tax of 15%.

Only medical patients with a medical cannabis card issued by the California Department of Public Health will be exempt from CA (EXCISE) Sales Tax. For more info on the state medical cannabis card program please see visit the CDPH website.

There is a .35 cent bag fee that will be added to your order. This is a city ordinance.

If at any time you have questions about placing pick up or delivery orders, please contact our team at (415) 857-9050 or email info@seaweedsf.com.

Safety Reminders

  1. DO NOT visit if you are feeling ill. This is especially important for our at-risk and vulnerable customers..
  2. Be prepared to wait in line outside. Dress warmly and bring an umbrella — it might rain!
  3. Social distancing will be followed, with clearly defined 6-foot markers on the sidewalk and counter
  4. Only cannabis Budtenders will handle products, and customers will not be handed any product until transactions are complete.
  5. Increased cleaning and hourly disinfecting will take place for counters, door handles, tabletops, ordering kiosks, ATMs, etc.
  6. All inventory managers are following all necessary safety protocols in handling products once received at our locations, including wearing latex gloves and continuously disinfecting their workstations.
  7. We are not handling IDs or any customer belongings other than cash or credit cards to complete transactions. Transaction devices and areas are sanitized after every payment is collected.
  8. No sample “smell” containers of flowers will be utilized at this time.
  9. All products and displays typically in the customer area have been removed.
SeaWeed SF Anchor

When you visit!

Please bring a valid, government ID, verifying you are at least 21 years of age, or 18 with a valid medical recommendation. International guests must produce a valid passport, or government issued ID card showing that they are at least 21.

Photocopied or expired IDs are unacceptable.

We accept cash and cashless ATM payments.

All guests must wear face covering, and adhere to social distancing